FAQ

Generally speaking, it takes 7 days to get your products within the US, and 1-2 weeks to ship worldwide.
Shipping depends on weight and location, so we can’t give an exact number here. With that said, all shipping will be calculated at checkout, so you’ll know exactly how much you will be paying.
Lichico Fitness will allow a return for store credit or exchange of a product when you have changed your mind, provided that the item in question is:
- Returned within 14 days of receiving the order.
- In new condition and not used, worn, or opened, with all original packaging and tags intact (including any unbroken package seals).
- In a resalable condition and not damaged in any way.
Please note that we cannot accept returns for change of mind on items that come in sealed packages or boxes if the seals are damaged or broken.You can find out more about our returns and refunds policy on our Returns & Warranties page.
For all the products sold by Lichico Fitness:
Electronics: 2 Years
Other parts: 5 Years
We offer a free lifetime exchange for all the parts of our equipment. Notes: We offer one bottle of treadmill lubricant for all the treadmills.
You can find out more about our returns and refunds policy on our Returns & Warranties page.
LICHICO products are available for purchase on our official website, and we're also available on Amazon for your convenience.

At this time, we are unable to ship orders to Alaska and Hawaii.
Due to logistics restrictions and limited carrier availability, we are currently unable to provide reliable shipping service to Alaska and Hawaii.
Customers from Alaska and Hawaii may use a freight forwarding service or provide a U.S. mainland address to complete their order.
We are actively working with our logistics partners to expand our shipping coverage. Once delivery to Alaska and Hawaii becomes available, we will update this page immediately.

At LICHICO, we take sustainability seriously. We follow eco-friendly manufacturing processes and aim to reduce our carbon footprint without compromising product quality.
Yes, we are open to partnerships with distributors globally. Please contact us for more information.

We strive for 100% customer satisfaction. If you're not completely happy with your purchase, you can return it within 30 days of receipt. Please refer to our Return Policy on our website for detailed instructions.
We're delighted to offer free delivery on all YRUN products within the United States. After you place an order, your treadmill will be shipped and should arrive at your door within 7-14 days.
At LICHICO, we stand behind the quality of our products. That's why we offer a 2-year warranty on the motor and a 5-year warranty on the treadmill frame. This is to ensure that you have the best experience with our products. If you ever encounter a problem, please don't hesitate to contact our customer service team.

LICHICO Products